Roxy Palace is a reputable British online gaming platform which was established in 2002. Even though they are UK-based, they have done their best in securing premium conditions for players from Canada and other parts of the world. The website even has an English-Canada language offered, and it supports using CAD as a currency.
If you want to play on the platform, you can access the website directly, or download the desktop app. For those that prefer playing on the go, you can use mobile phones and other portable devices to access the platform. The majority of games and features will be available as long as you have a stable internet connection.
According to our review experts, the operator is reliable and trustworthy. Apart from the years of tradition, they also have a license from the reputable UK Gambling Commission. Additionally, an independent testing body called e-COGRA is in charge of confirming that each player gets a fair play treatment on the website.
The operator claims that the overall payout rate is 96%, which is quite generous, although it varies depending on the games you choose. The company established a partnership with Microgaming, a premium developer that provides the software to run the platform.
Is It Easy for a Beginner to Register at Roxy Palace Casino?
If you have ever registered an online account on any website, the chances are the process will be understandable. Once you head to the “Sign Up” page, you should enter your basic information. That includes a valid e-mail address and phone number, as well as providing your date of birth to confirm you are of legal age.
The next step involves entering your address details, and the final step will require you to choose the username and the password you want to use on the website. It shouldn’t take long before you have an account that you can use to play your favorite games!
Microgaming Software Powers the Gaming Section
As we already mentioned, Roxy Palace uses Microgaming software for their platform. As a result, everything functions smoothly, and the menus are easy to navigate. You can choose from different available categories, such as checking out the newest games or trying featured playing options.
Slots and Jackpot Games
There is a total of 500 games on the website, but the majority of them are slots. In the online gaming world, that is expected, and this platform is no different.
You can try a wide variety of slot machines with different features and themes, including classic ones with fruits and bars, and modern with movie and celebrity licenses.
The most tempting category are jackpot games, which offer a grand prize that can turn your life around. Apart from slots that offer millions of dollars, you can also try Progressive Caribbean Stud Poker, which is an interesting addition to the mix.
Table and Live Games
If you are not a fan of spinning the reels, you can always try your luck in table games like blackjack and roulette. You can try different variations from classic to multi-hand blackjack, and even Double Ball Roulette.
But if you are looking for the ultimate fun, we suggest visiting the live casino section. Here, live dealers wait to guide you through the games and play with and against you. The classics like Hold’Em Poker, baccarat, and others are there. You can also try Lightning Dice, Monopoly, Sic Bo, or Dream Catcher. With that variety of games, you are guaranteed that you will never be bored while playing on the website.
Roxy Palace Invites You in with a Welcome Bonus
The operator wants you to feel welcome on the platform, and is there a better way of doing that than offering you a boost the first time you choose to play for real money?
The first time you deposit funds, you can expect a 100% boost with the upper limit set at $100. You will not only get this extra money but also 50 free spins that you can use on the selected slot. However, keep in mind that these spins will be spread throughout the next five days (you will get 10 of them each day).
The bonus will be added automatically as soon as you deposit funds to your account. You do not have to enter any bonus code, or contact customer support to activate it.
Incentives for Loyal Players
While the welcome boost is great to try the platform, there are other promotions active in case you decide to stick around. For example, the casino has a daily Royal Rewards system, which may award you with free spins, deposit boosts, and other incentives.
The operator also has an active player’s club with five different tiers, including Blue, Silver, Gold, Platinum, and VIP. Depending on the points you collect while playing, you can expect monthly and birthday bonuses, as well as entries to special tournaments, and early access to new games.
Additionally, you may find periodical promotions on the website, such as the Free Spins festival, and other tempting events.
Available Payment Options to Deposit and Withdraw Money
When playing on an online gaming website, you want to have funds available as soon as possible. That is why Roxy Palace casino secures several instant payment methods, including MasterCard, Visa credit and debit card, Skrill, Instadebit, EcoCard, etc. You can also use ClickandBuy, voucher, or classic bank transfer for your deposits.
When it comes to withdrawals, you are limited to using the classic wire transfer, and the option to withdraw funds to your debit or credit card. The staff will process your request on the next business day, but it may take up to seven working days for the funds to appear in your account.
The casino may require you to provide proof of identity when withdrawing cash, especially if you withdraw more than $2,330. Additionally, you can’t withdraw more than $4,000 weekly if your winnings are at least five times bigger than the deposits on the website.
Can I Count on Customer Support to Help Me?
If you have any problems with running the website, or a question regarding the bonuses and other relevant areas, you can look for an answer in the help section. The FAQ is not that rich in articles, which is why you may need to contact customer support.
You can use three different methods to get in touch with them:
- Live chat – you can start a conversation with the customer agent, and try to resolve your issue quickly.
- Phone – there is a toll-free number you can use to call the casino support from Canada.
- E-mail – a convenient way of explaining your problem in detail, although it might take a couple of hours before you get an answer.
- Suitable for both casual and professional gamers
- More than 500 games available
- Microgaming-powered software
- Excellent prizes for loyal players
- The contact page seems a bit hard to find
- The welcome bonus could be more generous
Roxy Palace is a website that casual and passionate gamers will love. Whether you keep stakes low, or you are a high roller, you can expect smooth gameplay and a vast range of available games.
The rewards for staying loyal to the platform are more generous than the welcome bonus, but you will still get extra money when starting to play on the website. It is up to you choose one of more than 500 games available to use that money to boost your winnings!