When you hear that an online gaming operator was founded in 1999, you immediately gain respect for them. That is the case with the Captain Cooks Casino, which is the focus of this review. For over two decades, the platform has managed to maintain its high reputation and attract players from throughout the globe.
The first thing you notice is that the platform has a simple and uncluttered interface. You can choose between three different languages – English, French, and German (which has two variations). Also, the platform supports various currencies, including CAD. That means players from Canada are welcome to play on the website and use the amazing bonuses.
If you want to join, you can play directly from your web browser, or download software for your computer to run the games from your desktop. There is no mobile app, but you can use portable devices to access the platform.
It is vital to mention that the operator obtained a license from the Kahnawake Gaming Commission as that may be important to Canadian players. Also, they have the eCOGRA certificate that confirms fair play condition. The use of Microgaming software to run the platform only supports the trustworthiness of the operator.
Tell Me More About Joining the Captain Cooks Casino
Once you start the registration process, you should ensure to enter all the required personal information. It is vital to enter valid info because you will be asked to verify your identity once you submit a cash-out request. That is a necessary security measure to prevent any frauds on the website.
Also, be careful when choosing a password. Combine letters, numbers, symbols, and special characters to make it strong. Once you submit the request, you will receive your username to the e-mail address you provided. You can use that username and password you selected to log onto the platform.
From there, feel free to check out how everything works before you proceed to the cashier to invest funds and start playing.
A Detailed Guide to Available Games
We’ve ready many Captain Cooks casino reviews but discovered that not many of them describe the games in detail. That is why we are listing them below!
Several subcategories are dedicated to slots. The first one covers classic three-reel machines, which offer simplistic but attractive gameplay. The next one covers games offering a five-reel layout, as well as other features like scatters, wilds, multipliers, bonus rounds, etc.
Finally, you can choose between three progressive jackpot slots if you want to try your luck, and see if a single spin will change your life.
These are table casino and other games run by software, and a random number generator. The list includes classics like roulette and blackjack, as well as several variants of video poker, such as Jacks or Better. If you want something different, you can try variety games like scratch cards and Poke the Guy.
This is where things become serious and exceptionally fun at the same time! The live casino provides the ultimate gambling experience while you are at home – the dealer will talk to you, and guide you through the game, and you can enjoy the same sound effects and atmosphere as in a land-based facility.
You can choose between three poker variations, including Texas Hold’em, Three Card, and Caribbean Stud. Make sure to try baccarat, blackjack, and roulette, too!
A Bonus Offer You Can’t Refuse
Numerous Captain Cooks Casino reviews agree in one thing – the operator has maybe the most exciting welcome package out there. The initial deposit bonus for new players doesn’t require any bonus code, but only to add $5 to your account. As soon as you do that, you will receive 100 free spins that you can use on the Mega Moolah slot.
In case you don’t know, this is one of the slots that offers a huge progressive jackpot with life-changing sums. You can play a $0.25 bet a total of 100 times, and who knows, maybe you will be walking away with millions.
If that is not enough, you can also expect deposit matches on subsequent additions to your account. They include the following:
- 100% boost up to $100 on the second deposit.
- 50% boost up to $150 on the third deposit.
- 25% boost up to $125 on the fourth deposit.
- 100% boost up to $100 on the fifth deposit.
Keep in mind that this offer is only for those who aren’t already registered on the platform. Also, the minimum required to invest in activating the subsequent deposit bonuses is $10.
As for other promotions, there aren’t any, but the casino is a part of the Casino Rewards program. This is an affiliate program that gathers many gaming platforms and enables users to collect points they can later convert into playing credits or cool prizes.
E-Wallets, Credit Cards, and Other Payment Methods
When it comes to payment options, we will separately analyze deposits and withdrawals. When it comes to adding funds to your account, you can use a range of methods. The list includes popular e-wallets like Skrill and Neteller, debit and credit cards like Visa and MasterCard, as well as prepaid cards, and bank transfers. You shouldn’t expect any fees, and the majority of methods ensure your money is available instantly.
As for withdrawals, you can use all the mentioned methods, except prepaid cards which do not support withdrawing funds from websites. The minimum cash-out limit for the majority of methods is $50, but it increases to $300 if you use direct or wire bank transfer.
The platform gives you two business days to reverse a withdrawal. Not counting that, the fastest method to cash-out is using e-wallets as the requests take from one to there working days to process.
The Canadians can also use CAD EFT/ECheck, which will also take up to three business days, the same as credit and debit cards. Direct bank transfers take up to ten business days, and they also have a fee of at least $35 ($70 if you withdraw more than $3,000 at once).
How Can I Get in Touch with the Support Staff?
If you want to know more about login and registration, getting started, or you have a question regarding the functioning of the website, try to find your answer in the FAQ area. Once you confirm there is no solution there, you can go ahead and contact the support staff.
They are available around the clock, and you can send the help desk an e-mail. However, it is much quicker to initiate a live chat and write to one of the agents. They should respond quickly and guide you to resolve your issue.
You can also call them over the phone as there are the UK and international numbers available. However, call rates apply, which is why players from Canada may want to stick to live chat support, which enables an equally efficient solution to your problems.
- A tempting welcome package
- An extensive selection of slots available
- The live casino offers top-quality games
- Numerous instant deposit methods supported
- No option to ask for them to call you back available
- You can’t browse the gaming area until you register
Do you feel ready to join the Captain Cooks Casino? If you choose to do so, you can expect an attractive welcome bonus package for both slots and casino fans. Additionally, there is an extensive software selection available, and live casino offers games of exceptional quality.
It is a shame that you can’t enter the gaming area without registering, but it does take only a minute or two to join. And you won’t regret if you sail into this adventure as it may turn you into a millionaire!